Lawline Learning Session: “Customer Service: The Art & Science”

Ambassador Ann | August 10, 2012

Lawline customer service guru Chris Deoleo instructs listeners on how to save the world with customer service – and not just metaphorically! He identifies common questions that Lawline customers raise, shares tips on the “art of calling” and the value that comes from never using a script, the importance of maintaining an effective internal communication chain, and the interactions and synergies of the various departments at Lawline.

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