Over the past month, Trisha has taken on a great amount of new responsibility in the Production Department. She has completely changed the way we moderate our live webcast courses. She brought to it the ability to resolve customer problems, provide insight to the content of the courses, engage customers, and provide a unique environment for our learning center. Further, she has began producing materials for courses, assuring the courses are completed on the admin, put together course playlists, and actively challenged the department to continue pushing further.
At the same time, she has excelled in providing customer support and maximizing the experience of each individual person. Trisha's ability to learn has created a unique and one-of-a-kind perspective and branch between knowing the customer first-hand, and insight into the production and quality of the courses themselves.